Compare a repair, rebuild, or replacement.
A major concern does not automatically mean the entire unit needs replacement. Testing establishes what has failed. Compare the total installed cost, expected downtime, remaining vehicle condition, and written warranty for the available options.
Compare the available options for your vehicle| Option | When to consider it | What your estimate should explain |
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| Repair the existing unit | Testing identifies a limited fault and the remaining unit is suitable for continued service. | Confirmed fault, repair scope, findings that could change the price, and applicable coverage. |
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| Rebuild the existing unit | Inspection shows the core can be rebuilt and the required work is practical. | Disassembly authorization, machining and parts, completion expectations, and rebuild-specific warranty. |
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| Install a used unit | A compatible donor unit is available and the total cost fits your plan. | Available donor information, compatibility, inspection and installation scope, and the selected vendor’s actual parts-and-labor warranty. |
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| Install a remanufactured unit | A suitable remanufactured assembly is available. | Supplier, supplied components, installation requirements, and specific time, mileage, parts, and labor coverage. |
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What the installed estimate should include
- Assembly supplied: repair, rebuild, used, or remanufactured unit; supplier and included components.
- Labor: removal, installation, and any separately authorized teardown or outside work.
- Supporting parts: torque converter, filters, seals, mounts, and cooler or line work where required for this application.
- Fluids: required specification, quantity, and applicable service charges.
- Setup and verification: programming, relearn, initial setup, leak checks, and operating or road checks where applicable.
- Total and coverage: taxes, fees, core or freight charges, and the written parts-and-labor warranty for the selected option.
These are estimate questions, not a universal parts package. Only the items required and authorized for your vehicle belong in its estimate.
Coverage at the point of decision
Standard repairs: parts and labor are covered for two years or 24,000 miles, whichever comes first, under normal driving conditions. Extreme hauling or performance use requires manager approval. Low annual mileage does not extend the two-year limit; seals and bushings can age with time and weather.
Used engines and transmissions: the selected vendor’s actual parts-and-labor coverage, limits, and exclusions appear on the estimate and invoice. Remanufactured units: the selected vendor’s time, mileage, parts, and labor terms appear on the estimate and invoice. Most in-house rebuilds carry two years or 24,000 miles, whichever comes first, but the actual rebuild terms and exceptions must be shown on that estimate.
Review the applicable written coverage and claim instructions before approval. No blanket used-unit or remanufactured-unit term applies to every supplier.
Read our warranty overview
We explain any teardown charge and get your approval before disassembly. If you decline the repair and request reassembly, authorized teardown and reassembly labor plus required seals, fluids, and related materials remain your responsibility; these costs are explained before authorization. The estimate identifies work at our shop, any outside work, and the selected unit supplier.
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